Attending an Event
3D Secure (OTP)
Paying In Store
Can't find my order
Tickets Not Received
Ticket Type Statuses
Amending a Purchase
Date & Venue Changes
I have multiple tickets in my name, for an event which requires unique registration
Requesting a Refund
Understanding Our Refund Policies
Refund not reflecting
Requesting a Refund With 'Refund Protect'
Cards & Wristbands
Using at Multiple Events
Something wrong at the event?
Account and Profile
ID Number not valid
Why do you require my ID number?
I forgot my password?
I want to deactivate my account
Attendees: COVID-19 INFORMATION
Organising an event
Streaming Online Events
How to schedule a Facebook Live video stream - Using your computer
How to start a Facebook Live video stream - Using your mobile device
Promotions - Step by step guide to create & send a campaign (Promo Tools)
Event Page Customisation
Host an Online Streamed Event
Vendor at an event
New vendor setup instructions
The Vendor Agreement
Importing products to an Event
Howler Event Organiser Service Terms - Ticket Management
Howler Event Organiser Service Terms - General
Howler Event Organiser Service Terms - Cashless Event Management
Howler Event Organiser Service Terms - Payments
Howler Vender Cashless Event Managment Service Terms
The Vendor Agreement
How to Optimize an Image
Updated by Christopher Honey
- If you don't already have one, set up a Facebook Pixel
- Visit www.facebook.com/ads/manager/pixel
- Click 'Set Up Pixel'
- Click 'Manually Install The Code Yourself'
- Copy the Entire Pixel Code. You will need to paste it in Step 9.
- Visit tagmanager.google.com
- Create a new container
- Container name: Organiser name
Where to use container: Web
- On the left sidebar, click "Tags"
- Click "New" to create a new tag
- Click in the "Tag Configuration" box to select the tag type
- Select the "Custom HTML" tag type
- Paste your pixel code
- Tick the checkbox called 'Support document.write'
- Click on the "Triggering" box to configure the tag trigger
- Create a new trigger by clicking the "+" in the top right
- Click on the "Trigger Configuration" box to select the trigger type
- Select the "Custom Event" trigger
- The event name must be exactly: turbolinks:load
- Save without editing any other settings
- Name the Trigger "Turbolinks Load"
- Save the tag
- Name the tag: "Facebook Pixel"
- In the top right hand corner of the Tag Manager interface, click "Submit"
- Without editing anything on the page, click "Publish" in the top right hand corner
- Without specifying any version description, click "Continue"
- Now that your tag is published, click "Admin" from the main navigation
- Copy your Tag Manager code (starting with GTM-) next to your organiser name
- Visit the admin portal at www.howler.co.za/admin
- Click 'Organisers' at the top of the screen
- Click 'View' on the organiser you want to add analytics tracking to
- Click "Analytics Settings" in the top right
- Paste the Google Tag Manager code (the GTM- code)
- Wait a few minutes and your page views will start reflecting in Facebook