Scanning Tickets

Chloe Wrathmall Updated by Chloe Wrathmall

Using Howler for your event's ticketing? Great! You get full access to our app. Download Howler's free scanning app and use it to check people into your event.

Anyone can use the Howler Check In app on their mobile!

Here's how:

  1. Download the Howler Check In app for iOS or Android.
  1. Login using the event organiser's email and password
  2. Select the event you'd like to scan tickets for
  3. Click the 3 dots in the top right corner and select Sync With Server to get the latest information on the event
Use Force Sync if unable to sync with server
  1. Click Scan tickets to start scanning tickets!
Unable to scan a ticket? Use the search function to manually search for it using ticket's barcode number
ERROR CODE: HTTP 401 Unauthorized = bad signal.
Make sure your device is connected to WiFi and/or has data.

Need any help?

For issues with scanning tickets, please contact clientsupport@howler.co.za.

For issues with your customer's Howler account, please contact support@howler.co.za.

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