Attending An Event
Billing and Payment
Delete Your Account
Link Facebook or Google
ID or Passport Number Not Valid
Edit Details on Your Profile
Privacy and Security
Manage Your Tickets
Purchased Incorrect Tickets
Booked Out vs Sold Out
Tickets Not Received
Payment Options & Issues
What Is The Teams Feature?
Creating A Team
Joining A Team
Changing Your Start Time
Managing Your Team
Organising An Event
Video Tutorial - Getting Started
Getting Started with Howler
Howler Customer Support
Payment Gateway Options - For organisers
Manage your account
Setup your event
How to create an event
How to Make My Event Searchable on Howler.co.za
Event Look and Feel
Ticket Type Settings
How to enable donations for your event
Enable Ticket Resale for your Event
How to drive ticket sales
Ticket Bundles and Specials
Issue Complimentary Tickets
Custom Ticket Type Links
Marketing Tools - Sending an email campaign
Marketing Tools - Sending an SMS campaign
Setting Up Google Analytics Tracking
Integrating the Facebook Pixel
Howler Brand/CI/Style Guide
Create a QR code linking to your ticketing page
Event Page Customisation within the organiser portal
Premium Event Customisation
How to Optimize an Image
Going Cashless with Howler
Howler RFID Wristband Design Template
Vendor fees - For organisers
Cashless Sales Reports
How to drive Online Topups for a Cashless event.
Cashless Customer Journey
Download the Ticket Scanning App for Organisers
Howler Scanning App - How to Scan Tickets
Howler Scanning App - How to Scan Only Specific Tickets
Howler Scanning App - Change the Event
How to install the scanning app when PlayStore doesn't allow it.
Howler Backend - Active Admin
Howler Backend Active Admin
Howler Backend Active Admin - Manage Organiser Roles
Howler Backend Active Admin - Reps
Howler Backend Active Admin - GTM configuration
Howler Backend Active Admin - Create Ticket Types
Howler Backend Active Admin - Promo Codes
Howler Backend Active Admin - Create a Pre Registration Event
Howler Backend Active Admin - Unique Registration
Howler Backend Active Admin - Data Capture
Streaming Online Events
Vendor at an event
Setting Up Your Vendor Account
Setting Up For An Event
Setting Up Your Menu
Editing Vendor Bank Details
How to use the Howler Cashless Point of Sales Devices - Training Video
The Vendor Agreement
Vendor Sales Reports
Updated by Robyn Marais
If you'd like to give additional people access to your organiser profile and account, you can do this within Active Admin.
For an overview of Active Admin, please refer to this Help Doc.
- With Active Admin, you'll need to find your organiser profile.
You can do this by navigating through your event under the event details. Click on the hyperlink to your organiser profile.
Or you can find your profile by searching within the "organiser" tab at the top of Active Admin.
Search in the filters on the right and select the "view" button.
- At the top of your organiser profile, select the button that says "manage organiser roles".
- Here you will be able to enter an email address and assign a role to someone. You can also delete users.
- The recipients will recieve an invitation to their email address where they can login and authenticate the user.