Attending An Event
Account Settings
Billing and Payment
Account Settings
Delete Your Account
Link Facebook or Google
ID or Passport Number Not Valid
Edit Details on Your Profile
Privacy and Security
Tickets
Cashless
Howler Active
What Is The Teams Feature?
Go Solo
Creating A Team
Joining A Team
Changing Your Start Time
Managing Your Team
Family Accounts
Woov
Organising An Event
Getting Started
Video Tutorial - Getting Started
Organiser Approval Process
Getting Started with Howler
Our Services
Getting Paid
Howler Customer Support
Payment Gateway Options - For organisers
Manage your account
Setup your event
How to create an event
How to Make My Event Searchable on Howler.co.za
Event Look and Feel
Ticket Type Settings
How to enable donations for your event
Express Checkin
Enable Ticket Resale for your Event
Marketing Tools
How to drive ticket sales
Ticket Bundles and Specials
Issue Complimentary Tickets
Custom Ticket Type Links
Marketing Tools - Sending an email campaign
Marketing Tools - Sending an SMS campaign
Setting Up Google Analytics Tracking
Integrating the Facebook Pixel
Howler Brand/CI/Style Guide
Embedded links
Create a QR code linking to your ticketing page
Ticket Reps
Event Customisation
Event Page Customisation within the organiser portal
Premium Event Customisation
How to Optimize an Image
Going Cashless
Going Cashless with Howler
Howler RFID Wristband Design Template
Vendor fees - For organisers
Cashless Sales Reports
How to drive Online Topups for a Cashless event.
Cashless Customer Journey
Ticket Scanning
Reporting
Event Protect
Howler Backend - Active Admin
Howler Backend Active Admin
Howler Backend Active Admin - Manage Organiser Roles
Howler Backend Active Admin - Reps
Howler Backend Active Admin - GTM configuration
Howler Backend Active Admin - Create Ticket Types
Howler Backend Active Admin - Promo Codes
Howler Backend Active Admin - Create a Pre Registration Event
Howler Backend Active Admin - Unique Registration
Howler Backend Active Admin - Data Capture
Streaming Online Events
How to create an Online Streaming Event
How to enable Express Check-in for your event
Finding your stream URL
How to schedule a Facebook Live video stream - Using your computer
How to start a Facebook Live video stream - Using your mobile device
How to setup a private Zoom web conference
Pulse
Dashboard Guide 1 - Overview Ticketing YoY Analysis
Dashboard Guide 2 - Daily Sales Dashboard
Dashboard Guide 3 - Ticket Type YoY Analysis
Dashboard Guide 4 - Price YoY Analysis
Dashboard Guide 5 - YoY Audience Analysis
Dashboard Guide 5.2. - Abandoned Cart
Dashboard Guide 6 - Payments YoY Analysis
Dashboard Guide 7.1 - Event Sales Overview
Dashboard Guide 7.2.1 - Total Topups Overview
Dashboard Guide 7.2.2. - Topup Ticket Type Analysis
Dashboard Guide 7.2.3. - Total Topups Demographic Analysis
Dashboard Guide 7.3 - Bar Sales Analysis
Dashboard Guide 7.4. - Vendor Sales Analysis
Dashboard Guide 7.5. - Event Sales Demographics Analysis
Vendor at an event
Setting Up Your Vendor Account
Setting Up For An Event
Setting Up Your Menu
Editing Vendor Bank Details
How to use the Howler Cashless Point of Sales Devices - Training Video
Vendor Fees
Vendor Settlement
The Vendor Agreement
Vendor Sales Reports
Legal
Partners Resources
- All Categories
- Legal
- Privacy Policy
Privacy Policy
1. What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
2. Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@howler.co.za or mailing us at:
Howler
Units 1, 2 and 3, Oxford Gate
Hyde Park Lane
Hyde Park
Johannesburg
2196
South Africa
3. Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
4. Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
5. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Cookies
Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
6. Age of consent
By using this site, you represent that you are at least the age of majority in your country of residence, 18 in South Africa.
7. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@howler.co.za.