Attending an Event
3D Secure (OTP)
Paying In Store
Downloading a VAT Invoice for Monegros Desert Festival 2021
Can't find my order
Tickets Not Received
Ticket Type Statuses
Amending a Purchase
Date & Venue Changes
I have multiple tickets in my name, for an event which requires unique registration
Requesting a Refund
Understanding Our Refund Policies
Refund not reflecting
Requesting a Refund With 'Refund Protect'
Cards & Wristbands
Using at Multiple Events
Something wrong at the event?
Account and Profile
ID Number not valid
Why do you require my ID number?
I forgot my password?
I want to deactivate my account
How to use the chat feature whilst streaming
Attendees: COVID-19 INFORMATION
Organising an event
Streaming Online Events
How to schedule a Facebook Live video stream - Using your computer
How to setup a private zoom web conference
How to start a Facebook Live video stream - Using your mobile device
How to get a URL to a live video for different streaming services
How to enable Express Check-in for your event
How to host an Online Streamed Event
Promotions - Step by step guide to create & send a campaign (Promo Tools)
Event Page Customisation
How to enable donations for your event
How to Scan your Tickets
How to Scan Only Specific Tickets
How to Change the Event
How to Install Howler Scanning App when PlayStore doesn't allow it
How to set your refund policy for your event
Vendor at an event
New vendor setup instructions
The Vendor Agreement
Importing products to an Event
Howler Event Organiser Service Terms - Ticket Management
Howler Event Organiser Service Terms - General
Howler Event Organiser Service Terms - Cashless Event Management
Howler Event Organiser Service Terms - Payments
Howler Vender Cashless Event Managment Service Terms
The Vendor Agreement
How to Optimize an Image
Keep Out COVID - User Manual
codeREADr - User Manual
Creating a Home Screen Bookmark using the weblink
Keep.Out.Covid - Android Download
Updated by pernelle
What is "Express Check-in"?
If you have ever used our platform before, you would know that in order for a consumer to get a ticket to your event, they would need to sign up to Howler and provide us with details such as their name, surname, ID number, mobile number etc.
In most cases, especially for online events, we don't need all this data, unless you do? Simply asking the consumer for their email address is enough.
This is how you set it up:
- Navigate to your organiser portal at https://organisers.howler.co.za/
- Select the event you want to enable this feature on and click "Edit", or select "New Event" if you are creating a new event.
- Scroll down to "Express Check In", click on it and select "Enable"
- Don't forget, this only works in you have 1 ticket type visible to the customer. If you have more than 1 ticket type visible, scroll up to "Ticket types", select the ticket types that you want to hide, and uncheck the "Visible to customers" tick box.