Organising an event

All Categories Organising an event

3D Secure (OTP)

Saved Cards

Credit Card

Visa Checkout

Paying In Store

Instant EFT

International Payments

Downloading a VAT Invoice for Monegros Desert Festival 2021

Finding events

Can't find my order

Queue-It

Tickets Not Received

Event Protect

Booking Fees

Ticket Type Statuses

Date & Venue Changes

I have multiple tickets in my name, for an event which requires unique registration

Requesting a Refund

Understanding Our Refund Policies

Refund not reflecting

Transferring Tickets

Requesting a Refund With 'Refund Protect'

Damaged cards/wristbands

Lost cards/wristbands

Sharing

Transaction History

Using at Multiple Events

Balance Enquiry

Something wrong at the event?

Money Not Received

Cashout Fees

Late Cashouts

Auto Cashout

Cashing Out

Invalid Banking Details

Topping Up

Online vs On-Site

Topup Fees

ID Number not valid

Why do you require my ID number?

I forgot my password?

I want to deactivate my account

Zoom Rooms

Online Streaming

How to use the chat feature whilst streaming

Attendees: COVID-19 INFORMATION

iFrame

Setting Up Google Analytics Tracking

Integrating the Facebook Pixel

What is Event Protect?

How to Create an Event

How to Make My Event Searchable on Howler.co.za

How to schedule a Facebook Live video stream - Using your computer

How to setup a private zoom web conference

How to start a Facebook Live video stream - Using your mobile device

How to get a URL to a live video for different streaming services

How to enable Express Check-in for your event

How to host an Online Streamed Event

Promotions - Step by step guide to create & send a campaign (Promo Tools)

Event Page Customisation

How to enable donations for your event

Reporting Terms and Definitions

How to get started as a Rep

How to Scan your Tickets

How to Scan Only Specific Tickets

How to Change the Event

How to Install Howler Scanning App when PlayStore doesn't allow it

How to set your refund policy for your event

New vendor setup instructions

Editing Products

Vendor Settlements

Adding Products

Vendor Fees

The Vendor Agreement

Importing products to an Event

Howler Event Organiser Service Terms - Ticket Management

Howler Event Organiser Service Terms - General

Howler Event Organiser Service Terms - Cashless Event Management

Howler Event Organiser Service Terms - Payments

Howler Vender Cashless Event Managment Service Terms

The Vendor Agreement

How to Optimize an Image

Keep Out COVID - User Manual

codeREADr - User Manual

Creating a Home Screen Bookmark using the weblink

Keep.Out.Covid - Android Download

Ticketing

4 articles by 1 author

Getting Started

2 articles by 1 author

Organiser Portal

Find all the HelpDocs & step by step guides of the organiser portal here.

9 articles by 4 authors

How to set your refund policy for your event

Login to your organiser portal at https://organisers.howler.co.za/. Click on "Edit" if your event is already live or create for a new event. Scroll down to "Refunds". Depending on your event, you can…

Updated 4 months ago by pernelle