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- Organising An Event
- Ticket Scanning
- Howler Scanning App - How to Scan Tickets
Howler Scanning App - How to Scan Tickets
Updated
by Robyn Marais
Scanning Tickets
If you've sold tickets on Howler, you can scan your own tickets using the Howler Checkin App for Organisers on any Andriod or IOS device with a camera.
You can find where to download the app here.
- Once you'e downloaded the app, open the Howler 'Check In' application on your smartphone.
- Enter the Howler account details or the event ID and pin and select 'Login'. - The account details will be the same as your Howler Profile login details used to login to the organiser portal.
- Select the event you would like to scan ticket for, a downloading screen will appear.
- Select 'Scan Tickets' to start scanning all the ticket types for that event.
- If the ticket is valid, the information will be displayed as the image below.
Select 'Admit'.
- If you are unable to scan the ticket, and would like to search for the ticket using the customers details, select the 'search' tab.
To admit a searched ticket, hold and swipe left on the ticket, a green border will flash on success.
If a ticket shows 'Invalid', you can tap the yellow icon for more information, in this instance the ticket has already been scanned.
You will be able to see on each device how many tickets were scanned per device.
If your devices are connected to the internet, once you start scanning you will be able to see the total tickets scanned within your reports on the organiser portal within the "overview" section of the event.
