- All Categories
- Organising an event Ticketing
Attending an Event
Account and Profile
Tickets
Transferring Tickets
Cashing Out
Topping Up
Downloading Tickets
Requesting A Refund
Assigning Tickets
Amending a Purchase
Date & Venue Changes
I have multiple tickets in my name, for an event which requires unique registration
Requesting a Refund
Understanding Our Refund Policies
Refund not reflecting
Requesting a Refund With 'Refund Protect'
Payments
3D Secure (OTP)
Saved Cards
Credit Card
Visa Checkout
Paying In Store
Instant EFT
International Payments
Cashless
Damaged cards/wristbands
Lost cards/wristbands
Sharing
Balance Enquiry
Transaction History
Something wrong at the event?
Using at Multiple Events
Cashout Not Received
Late Cashouts
Auto Cashout
Invalid Banking Details
Purchasing Tickets
Finding events
Can't find my order
Queue-It
Tickets Not Received
Event Protect
Booking Fees
Ticket Type Statuses
Streaming
Ticket Resale
What is Resale?
Sell Your Ticket On Resale
Remove Your Ticket From Resale
Purchase Pre-Owned Tickets
Frequently Asked Questions About Resale
FAQs
Frequently Asked Questions
Attendees: COVID-19 INFORMATION
Organising an event
Cashless
Ticketing
Getting Started
Organiser Portal
Streaming Online Events
How to schedule a Facebook Live video stream - Using your computer
How to setup a private zoom web conference
How to start a Facebook Live video stream - Using your mobile device
How to get a URL to a live video for different streaming services
How to enable Express Check-in for your event
How to host an Online Streamed Event
Promotions - Step by step guide to create & send a campaign (Promo Tools)
Event Page Customisation
How to enable donations for your event
Reporting
Ticket Reps
Ticket Scanning
How to Scan your Tickets
How to Scan Only Specific Tickets
How to Change the Event
How to Install Howler Scanning App when PlayStore doesn't allow it
How to set your refund policy for your event
Vendor at an event
New vendor setup instructions
Editing Products
Vendor Settlements
Adding Products
Vendor Fees
The Vendor Agreement
Importing products to an Event
Something Else
Legal
Howler Event Organiser Service Terms - Ticket Management
Howler Event Organiser Service Terms - General
Howler Event Organiser Service Terms - Cashless Event Management
Howler Event Organiser Service Terms - Payments
Howler Vender Cashless Event Managment Service Terms
Privacy Policy
The Vendor Agreement
How to Optimize an Image
Partners Resources
Ticketing
iFrame
This guide will show you how to create an iFrame of the ticketing page for your website or facebook. Copy the code below and replace ` END_OF_URL ` with the last text, after the "/" symbol, of your e…
Setting Up Google Analytics Tracking
Set up a Google Analytics account on analytics.google.com. What would you like to track: Website Website URL: https://custom_subdomain.howler.co.za or https://www.howler.co.za. Copy the tracking ID (…
Integrating the Facebook Pixel
If you don't already have one, set up a Facebook Pixel Visit www.facebook.com/ads/manager/pixel. Click 'Set Up Pixel'. Click 'Manually Install The Code Yourself'. Copy the Entire Pixel Code. You will…
What is Event Protect?
Event protect is our preferred event insurance partner. We really like their product offering and hence have decided to offer their services to event organizers as a value add that event organizers c…
