Requesting a Refund With 'Refund Protect'

Jason Khambule Updated by Jason Khambule

  1. Log in to your Howler account here
  2. Click Orders or Tickets (for events in the past, you'll only be able to find information on the Orders page)
  3. Click on the the 3 vertical dots on the right hand side and click on the Request refund option.
  4. Click on "Request From Refund Protect"
  5. You will be redirected to the Refund Protect refund application form page where you will be required to provide your booking confirmation reference

All refunds prpcessed by Refund Protect are subject to their Terms & Conditions.

Refund Protect has different terms which are dependant on the event.
View Standard Terms
View Extended Terms

How Did We Do?

Refund not reflecting