Cards & Wristbands

Damaged cards/wristbands

If your card/wristband is damaged simply visit any Howler event station and request a replacement. The manager will be able to move any credits from the faulty card/wirstband, over to the new card/wr…

Updated 3 years ago

Lost cards/wristbands

During the event. You need to treat your card or wristband like cash. If you lose it, you will need to request a new one and topup again. Any remaining credits from your previous card or wristband wi…

Updated 3 years ago


While you can’t use two cards or wristbands on one transaction, you can load one card or wristband with credits for both/all of you.

Updated 3 years ago

Transaction History

If you'd like to view your transactions during an event , visit a Howler event station and the staff will be able to show you your most recent transactions. If you'd like to view your transactions of…

Hugo Dorfling
Updated 2 years ago by Hugo Dorfling

Using at Multiple Events

Unfortunately, you can only use your Howler card at the event at which it was issued. Our team is hard at work identifying a solution to allow you to use this across multiple events.

Updated 3 years ago

Balance Enquiry

Always ask for the total of your purchase, before you are charged. Immediately after every transaction, the reader will indicate your remaining balance. Always ask the bartender or cashier to show yo…

Updated 3 years ago

Something wrong at the event?

You can visit any Howler topup station and the manager will be able to refund you any incorrectly charged amount, as well as applying any online topups which have not reflected. Larger events will ha…

Updated 3 years ago