Attending an Event
Account and Profile
ID Number not valid
Why do you require my ID number?
I forgot my password?
I want to deactivate my account
Amending a Purchase
Date & Venue Changes
I have multiple tickets in my name, for an event which requires unique registration
Requesting a Refund
Understanding Our Refund Policies
Refund not reflecting
Transferring Tickets
Requesting a Refund With 'Refund Protect'
Cards & Wristbands
Damaged cards/wristbands
Lost cards/wristbands
Sharing
Transaction History
Using at Multiple Events
Balance Enquiry
Something wrong at the event?
Cashless Cashouts
Cashless Topups
Payments
3D Secure (OTP)
Saved Cards
Credit Card
Visa Checkout
Paying In Store
Instant EFT
International Payments
Downloading a VAT Invoice for Monegros Desert Festival 2021
Purchasing Tickets
Finding events
Can't find my order
Queue-It
Tickets Not Received
Event Protect
Booking Fees
Ticket Type Statuses
Streaming
Ticket Resale
What is Resale?
Sell Your Ticket On Resale
Remove Your Ticket From Resale
Purchase Pre-Owned Tickets
Frequently Asked Questions About Resale
Attendees: COVID-19 INFORMATION
Organising an event
Ticketing
Getting Started
Organiser Portal
Streaming Online Events
How to schedule a Facebook Live video stream - Using your computer
How to setup a private zoom web conference
How to start a Facebook Live video stream - Using your mobile device
How to get a URL to a live video for different streaming services
How to enable Express Check-in for your event
How to host an Online Streamed Event
Promotions - Step by step guide to create & send a campaign (Promo Tools)
Event Page Customisation
How to enable donations for your event
Reporting
Ticket Reps
Ticket Scanning
How to Scan your Tickets
How to Scan Only Specific Tickets
How to Change the Event
How to Install Howler Scanning App when PlayStore doesn't allow it
How to set your refund policy for your event
Vendor at an event
New vendor setup instructions
Editing Products
Vendor Settlements
Adding Products
Vendor Fees
The Vendor Agreement
Importing products to an Event
Something Else
Legal
Howler Event Organiser Service Terms - Ticket Management
Howler Event Organiser Service Terms - General
Howler Event Organiser Service Terms - Cashless Event Management
Howler Event Organiser Service Terms - Payments
Howler Vender Cashless Event Managment Service Terms
Privacy Policy
The Vendor Agreement
How to Optimize an Image
Keep.Out.Covid
Keep Out COVID - User Manual
codeREADr - User Manual
Creating a Home Screen Bookmark using the weblink
Keep.Out.Covid - Android Download
Partners Resources
- All Categories
- Attending an Event
- Cards & Wristbands
- Balance Enquiry
Balance Enquiry
- Always ask for the total of your purchase, before you are charged.
- Immediately after every transaction, the reader will indicate your remaining balance. Always ask the bartender or cashier to show you your remaining balance.
- You can also check your balance at any bar, vendor or Howler topup station.
