Tickets Not Received
- Check Your Spam / Junk Folder
It is not un-common for your e-tickets to end up in the spam, junk or promotions folders of your email client. Check these folders before contacting our support team.If you find your receipt in your SPAM / Junk folder its a good idea to whitelist our email address to avoid it happening in the future. All tickets are delivered from firstname.lastname@example.org so whitelisting this will ensure you receive future tickets.
- Check your "Wallet"
You can find all purchased tickets in your Wallet and logging in using your email address and password.
- Use the incorrect email address when purchasing tickets?
Provide us with the event you purchased tickets to and any other supporting purchase information. One of our support team will organise to have your tickets re-issued to you. Contact the Howler support team at any time by clicking here or emailing email@example.com.