Requesting a Refund

All refunds are subject to our Refund Policies.

Requesting a refund can be done by visiting you tickets wallet, selecting the 3 dots on the right hand side and clicking on the request refund option.

Once having done so, you will be presented with a screen that will let you select the tickets you would like a refund for and whether of not you would like to use the standard refund policy or if you have special circumstances that would warrant a full refund as documented in our terms and conditions

Refunds can take up to 7-14 days to reflect in your account, and may not appear as a new transaction, but rather as a credit on the original transaction.


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