Attending an Event
3D Secure (OTP)
Paying In Store
Can't find my order
Tickets Not Received
Ticket Type Statuses
Amending a Purchase
Date & Venue Changes
I have multiple tickets in my name, for an event which requires unique registration
Requesting a Refund
Understanding Our Refund Policies
Refund not reflecting
Requesting a Refund With 'Refund Protect'
Cards & Wristbands
Using at Multiple Events
Something wrong at the event?
Account and Profile
ID Number not valid
Why do you require my ID number?
I forgot my password?
I want to deactivate my account
Attendees: COVID-19 INFORMATION
Organising an event
Promotions - Step by step guide to create & send a campaign (Promo Tools)
Event Page Customisation
Host an Online Streamed Event
Vendor at an event
New vendor setup instructions
The Vendor Agreement
Importing products to an Event
Howler Event Organiser Service Terms - Ticket Management
Howler Event Organiser Service Terms - General
Howler Event Organiser Service Terms - Cashless Event Management
Howler Event Organiser Service Terms - Payments
Howler Vender Cashless Event Managment Service Terms
The Vendor Agreement
How to Optimize an Image
Updated by Christopher Honey
- Select Instant EFT as your payment method
- Please don't close your browser while the payment is loading - sometimes things take a little long when negotiating with your bank.After selecting your bank, you'll be presented with a pop up that give you step by step instructions on how to make your payment.Your online banking login details are transmitted over a secure HTTPS connection by our payments partner, EFTSecure. Your online banking login details are never saved.
- Please DO NOT make EFT payment from your normal internet banking profile. Payments made without using our automated platform will not be matched and your tickets will not be issued.Once you have completed the payment, your tickets will be issued. If you click the download icon on your ticket, it will download immediately. Alternatively, you can navigate to your Wallet at any time, where you'll be able to see and download all of your tickets.
- We'll also email you your tickets, just to be absolutely certain you've got what you paid for! If you can't find your email, be sure to check your junk/promotions folders or search for emails from firstname.lastname@example.org.