Attending an Event
3D Secure (OTP)
Paying In Store
Can't find my order
Tickets Not Received
Ticket Type Statuses
Amending a Purchase
Date & Venue Changes
I have multiple tickets in my name, for an event which requires unique registration
Requesting a Refund
Understanding Our Refund Policies
Refund not reflecting
Requesting a Refund With 'Refund Protect'
Cards & Wristbands
Using at Multiple Events
Something wrong at the event?
Account and Profile
ID Number not valid
Why do you require my ID number?
I forgot my password?
I want to deactivate my account
Attendees: COVID-19 INFORMATION
Organising an event
Streaming Online Events
How to schedule a Facebook Live video stream - Using your computer
How to start a Facebook Live video stream - Using your mobile device
Promotions - Step by step guide to create & send a campaign (Promo Tools)
Event Page Customisation
Host an Online Streamed Event
Vendor at an event
New vendor setup instructions
The Vendor Agreement
Importing products to an Event
Howler Event Organiser Service Terms - Ticket Management
Howler Event Organiser Service Terms - General
Howler Event Organiser Service Terms - Cashless Event Management
Howler Event Organiser Service Terms - Payments
Howler Vender Cashless Event Managment Service Terms
The Vendor Agreement
How to Optimize an Image
- The ﬁrst time you are added to an event, you will receive an email to sign up as a vendor with Howler. This will be your vendor account for all events going forward - you won’t need to sign up every time.
- You will need to click on the link in this email to set up your account. First, you’ll need to provide us with your full name, and choose a password to log in with. This will allow you to login in the future.
Setting up your vendor profile
- When a new vendor proﬁle is created, you will need to provide some details about your company. These details allow us to identify you against other vendors which may have the same name as yours.
- Once you have provided the basic details about your company, you will need to provide the banking details. These need to be the details where your settlement will be paid. Please ensure to provide a bank account number, and not a credit card number.