Attending an Event
3D Secure (OTP)
Paying In Store
Can't find my order
Tickets Not Received
Ticket Type Statuses
Amending a Purchase
Date & Venue Changes
I have multiple tickets in my name, for an event which requires unique registration
Requesting a Refund
Understanding Our Refund Policies
Refund not reflecting
Requesting a Refund With 'Refund Protect'
Cards & Wristbands
Using at Multiple Events
Something wrong at the event?
Account and Profile
ID Number not valid
Why do you require my ID number?
I forgot my password?
I want to deactivate my account
How to use the chat feature whilst streaming
Attendees: COVID-19 INFORMATION
Organising an event
Streaming Online Events
How to schedule a Facebook Live video stream - Using your computer
How to setup a private zoom web conference
How to start a Facebook Live video stream - Using your mobile device
How to get a URL to a live video for different streaming services
How to enable Express Check-in for your event
How to host an Online Streamed Event
Promotions - Step by step guide to create & send a campaign (Promo Tools)
Event Page Customisation
How to enable donations for your event
How to Scan your Tickets
How to Scan Only Specific Tickets
How to Change the Event
How to Install Howler Scanning App when PlayStore doesn't allow it
How to set your refund policy for your event
Vendor at an event
New vendor setup instructions
The Vendor Agreement
Importing products to an Event
Howler Event Organiser Service Terms - Ticket Management
Howler Event Organiser Service Terms - General
Howler Event Organiser Service Terms - Cashless Event Management
Howler Event Organiser Service Terms - Payments
Howler Vender Cashless Event Managment Service Terms
The Vendor Agreement
How to Optimize an Image
- Select Credit Card as your payment method
- Fill out your card details on the payment form to process the payment.Click 'Remember Card' to save your card for future purchases with Howler.Your card details are transmitted securely over an HTTPS connection and processed by our fully PCI compliant payments partner, Peach Payments. At no point does Howler ever interact with your credit card data.In order to make payment on our website, your card will need to be enrolled for 3D secure. In order to activate 3D secure for your card, please contact your bank.
- Once you have completed the payment, your tickets will be issued. If you click the download icon on your ticket, it will download immediately. Alternatively, you can navigate to your Wallet at any time, where you'll be able to see and download all of your tickets.
- We'll also email you your tickets, just to be absolutely certain you've got what you paid for! If you can't find your email, be sure to check your junk/promotions folders or search for emails from firstname.lastname@example.org.